Unburden Your Business - Part 5
Managed Services Functional for JD Edwards
25 November 11:00-12:00 (CEST)
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Unburden Your Business
Many companies have to deal with the unprecedented impacts of COVID-19, resulting in an increased focus to keep their core business running.
As a result, our Managed Services Functional (MSF) department sees a higher demand of organizations asking for help on their functional support for JD Edwards.
Join our livecast to find more about the benefits and possibilities of outsourcing functional support for your organization.
Livecast agenda
- 11.00 - 11.05: Introduction.
- 11.05 - 11.10: Benefits of outsourcing functional support for your organization.
- 11.10 - 11.15: Get an accurate insight into your company's support needs with the free-to-use Quistor Functional Support Calculation Tool.
- 11.15 - 11.45: Deep-dive into three pillars of our MSF offering:
- Compliancy as a Service (Q Software): the importance of compliancy in terms of licensing and security for your JD Edwards.
- Reporting as a Service (DAS by ReportsNow): the perfect tool for all your reporting needs.
- ADEX (ACBM Solutions): quick and easy tool to automate business use cases by calling any Orchestration from within Microsoft Excel.
- 11.45 - 11.50: Wrap up
- 11.50 - 12.00: Q&A
Benefits of outsourcing your functional support
Permanent or temporary 24/7 support
Focus on your core business processes
Certified JD Edwards experts
Resolve issues in a fast and professional way
Proactive support fitting your changing needs
Cost-effective solution
Topics:
Compliancy as a Service (Q Software)
Quistor manages your security using Q Software's tools. We can do both a license audit and security audit to map your security environment and manage it for you. Check out our brochure here.
Reporting as a Service (DAS by ReportsNow)
Besides installation and configuration (which is done in 1 day) Quistor helps your business process owners to understand and work with the tool (training), but also te define and translate any reporting needs you might have into workable (overnight scheduled) reports. These two topics are often combined.
ADEX (ACBM Solutions)
ADEX provides a quick and easy way to automate business use cases by calling any Orchestration from within Microsoft Excel. Since Orchestrator can be used across any standard or custom JDE applications, there are countless use cases available to customers. Common use cases to streamline and accelerate workflows include adding/updating master data and transactional data, automating business processes, executing queries, converting/migrating data after M&A, and automating regression testing.
Speakers
Serge Desloover
Senior Account Manager @ Quistor
Damien Kes
Consultant Projects
@ Quistor
Martijn van den Brink
Sales Consultant
@ Quistor
Jana Duhackova
Consultant Projects @Quistor
Quistor MSF: how does it work?
01
Establish your support areas
Our Managed Services Functional service offering covers all your business needs. You decide which business areas Quistor will take care of and which areas you want to control yourself.
02
Calculate your support needs
Calculate your support needs by using our Functional Support Calculation Tool.
03
We'll take care of everything
Quistor's certified JD Edwards consultants make sure the functional support runs smoothly.
04
Adapt if necessary
We are fully flexible and ready to adapt to your changing business model at any time.
05
Monthly support review
Our performance related to the agreed support levels will be discussed by both parties on a monthly basis.
Curious to find out more about Quistor MSF?
01. Establish Your Support Areas
Our MSF catalogue lists all our service offerings. We understand that every business has specific needs and requirements. That's why our offering is always tailor-made for you. Select only what you need and what you are comfortable with. You are always able to scale up or down on services if necessary.
02. Calculate Your Support Needs
To support you in taking a well-informed decision, Quistor has created the Functional Support Calculation Tool. With this tool you can calculate your support needs based on our support catalogue, which contains over 250 different support services. The use of this calculation tool has various benefits for your company. With the the outcome you will be able to:
Calculate your exact support needs per area during a selected time period.
Review if your organization is able to handle this workload.
Decide which services you want to outsource and which services you want to keep within your company.
Scale up or down when necessary.
Curious to find out more about Quistor MSF?
03. We'll Take Care of Everything
Since 2005 Quistor has provided superior functional support for JD Edwards to service a global customer base. We will work with you as a strategic partner, frequently reviewing the successes, areas of improvement and how we can further maximize your JD Edwards system for the future. Transparency is key. Quistor strives for continuous improvement across all aspects of its own processes and service delivery, ensuring our customers receive the highest quality service offering.
Complete service catalogue
Multilingual support
Custom support for each customer
100% satisfied MSF customers
Certified JD Edwards experts
Your trusted partner
About Quistor
